However, Livepeer.com users on the Personal plan will see only future transcoding reflected in the current billing cycle's usage tracker, https://livepeer.com/app/user/usage.
All Livepeer.com users on the Pro plan will see their accurate total transcoding for the entire billing cycle. The accurate number will be reflected by US mid-day November 24.
Posted Nov 24, 2020 - 05:49 UTC
Update
The issue is fixed. We are backfilling some data to be reflected in the UI.
Posted Nov 24, 2020 - 05:42 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2020 - 02:20 UTC
Identified
The issue has been identified and a fix is being tested.
Posted Nov 23, 2020 - 22:13 UTC
Investigating
All users will see 0.00 minutes transcoded for their billing period.
Posted Nov 23, 2020 - 21:56 UTC
This incident affected: Livepeer Studio dashboard.